Know which marketing is making your phone ring with CallRail! Connect and engage with customers on a whole new level with conversation intelligence, form tracking, lead center management and more.

Product Features

Know and grow your leads with CallRail! Now you can see which marketing efforts are making your phone ring with the industry’s leading call tracking platform. CallRail’s powerful call tracking technology can tell you how a caller found your business – and which ad, campaign, or even keyword sparked their interest.

CallRail helps you see every interaction with your marketing efforts so you can optimize your strategy and budget. Quickly onboard with core tools, then add more capabilities as needed. As easy to use as it is to set up, most businesses see results on day one.

Unlock the hidden insights in your call data and establish a stronger ROI with CallRail’s proven and trusted platform – ranked #1 on G2. 

  • Single, seamless platform: Over 175,000 companies rely on CallRail to manage their customer communications and marketing analytics in one place. 
  • Call tracking: Don’t guess which marketing is working. With CallRail’s powerful call tracking capabilities, you can finally understand call attribution and identify which ad, campaign, or keyword drove a call, and track it all with reporting and insights. 
  • Conversation intelligence: Transcribe your calls and use AI to analyze the content to improve your service, train staff, and save money. 
  • Lead Center: CallRail offers a communications hub that helps you take back your leads by compiling your incoming, active, and recent calls, texts, and chats in a single inbox. Add contet to your calls, see a timeline of interactions, and close more deals.  
  • Form tracking: By adding CallRail’s form tracking to your call tracking, you can open up insights into all your lead activity. Identify which leads are qualified, which are ready to buy, and what marketing programs drove their interest. You can also get alerts when high value leads start engaging and see all their touchpoints. 
  • 700+ integrations: CallRail works with hundreds of platforms – from Google Ads to Salesforce – enabling call and conversion data to fuel deeper insights automatically. 
  • Support: Submit a ticket, check the CallRail system status, and browse a range of support articles around integrations, Lead Center, and more. 

Product Details

CallRail is a dynamic marketing platform for businesses that rely on quality phone calls, leads, and new customers to grow and succeed. Get deeper visibility into your marketing efforts, so you can see what’s working – and what’s not. 

  • Single, seamless platform 
  • Communications and marketing analytics 
  • Call tracking with reports
  • Attribution to ads, campaigns, and keywords
  • Conversation intelligence with AI capabilities
  • Lead Center for calls, text, chats in a single inbox
  • Form tracking 
  • 700+ integrations
  • Online ticketing and documentation  

Support

CallRail support is handled directly through their global Help Center with free access to online documentation. Visit https://support.callrail.com/hc/en-us.

Instructions

Need help getting CallRail set up? Contact us for account setup, integrations, and other custom services. 

Pricing and installation

CallRail

CallRail - Analytics Suite

All CallRail products in one simple package.

  • 10 local numbers
  • 100 text messages
  • 500 minutes
  • Advanced call flow
  • Browser-based softphone

CallRail is provided by a third-party and is governed by separate terms of service, privacy policy, and support documentation.