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Zendesk
Zendesk makes customers happy! Add a cloud-based help desk solution that improves your customer service across multiple channels, including text, phone, email, live chat, and social media.
Zendesk is a cloud-based help desk management platform with a range of tools for improving customer service and engagement.
- Easy to implement and use
- Messaging, live chat, email, social, and voice support
- Help center and community forum capabilities
- AI-powered bots and automation
- Agent workspace and collaboration tools
- Knowledge management
- Marketplace integrations and API
- Custom app framework
- Analytics and reporting
Zendesk is provided by a third-party and is governed by separate terms of service, privacy policy, and support documentation.