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Zendesk

Zendesk

Zendesk makes customers happy! Add a cloud-based help desk solution that improves your customer service across multiple channels, including text, phone, email, live chat, and social media.

Zendesk is a cloud-based help desk management platform with a range of tools for improving customer service and engagement.

  • Easy to implement and use
  • Messaging, live chat, email, social, and voice support
  • Help center and community forum capabilities
  • AI-powered bots and automation
  • Agent workspace and collaboration tools
  • Knowledge management
  • Marketplace integrations and API
  • Custom app framework
  • Analytics and reporting