Features
 

Profitablilty and Customer Loyalty

 

The Solodev Customer Relationship Manager is a robust application that streamlines the communications process, saves time and money and increases customer loyalty through purposeful interaction. With fully customizable fields tailored to the specific needs of your enterprise, the Solodev CRM provides a detailed reporting on all aspects of your customer relations.

 

How It Works

Through the use of sophisticated data management applications, Solodev allows you to set goals, forecast sales, plan initiatives and track all your customer interaction in an effort to maximize your relationships.

 

Automated Reminders

This feature removes the worry of forgetting about someone by allowing you to set prompts to remind you about keeping lines of communication open.

Customer/Member Management

Whether you have customers, members or both, you can maintain healthy relationships with the ones that are the lifeblood of your organization.

Customer Satisfaction

Track customer satisfaction and institute initiatives designed to improve your dealings with customers.

Data Tracking

Quickly, and in real time, you can check on the status of any initiatives that have been instituted.

Prospect Cultivation

Quickly and easily enter data from people you meet and start the process of cultivation through targeted communications.

Revenue Generation

Maximize revenues by determining which initiatives should be emphasized and which ones should be discontinued.

Seamless Integration

This feature allows your customer list to automatically be alerted when events and notices are posted to your site.